i like this poem.
shows the reality we all want to change, but mostly we cannot help.
well, when i am walking on the street, among the crowds of people, i think i am numbness and coldness one. but, i try my best to change bit by bit. at the morning i see the coldness and freezing on people faces, i just smaile to them, then they will smaile to me too, and at the whole day i will be happy.